Residency

Replace Your Resident Card (Cédula) in Paraguay

Lost, Stolen, or Damaged

Quick Answer

Lost your cédula de identidad? File a police report (denuncia policial), then visit the Departamento de Identificaciones with your foreigner documentation. Cost: Gs. 8,500. Processing: 20-30 business days for foreign residents. Only you can pick up your replacement.

This guide covers the complete replacement process for foreign residents in Paraguay, including specific requirements under Resolution 215/2020.

Why Fast Replacement Matters

Your cédula is not just identification. Without it, you cannot open bank accounts, receive salary payments, conduct regional travel, rent apartments, or sign phone contracts. For foreign residents, your cédula is linked to your tax residency status, banking access, and employment verification.

In 2026, daily life without a valid cédula creates practical problems: employers cannot process payroll, banks may freeze accounts, and routine transactions become impossible. The replacement process involves multiple government offices and specific foreigner documentation requirements.

Step 1: File the Police Report for Your Lost Cédula

A police report (denuncia policial) is mandatory for any cédula replacement. The report must specify whether the document was lost, stolen, or damaged. [Source: Departamento de Identificaciones]

You can file at any comisaría (police station) in Paraguay. The report must clearly state it is for the loss, theft, or damage of your cédula de identidad. If you are abroad when the loss occurs, file with local police authorities and obtain any required consular verification.

Bring the original police report to the Departamento de Identificaciones. Photocopies are not accepted. This is the first document they will request.

Foreigner Requirements: Resolution 215/2020

Foreign residents face additional requirements not applicable to Paraguayan citizens. Resolution 215/2020 from the Departamento de Identificaciones establishes the specific documentation for foreigners renewing or replacing cédulas.

For loss, theft, or damage cases, foreign residents must present:

[Requirements per Resolution 215/2020, Departamento de Identificaciones]

These additional requirements exist because foreign cédulas are linked to your immigration status. The department must verify your residency before issuing a replacement.

This verification adds processing time compared to citizen replacements.

Step 2: Departamento de Identificaciones

With your police report and foreigner documentation complete, visit the Departamento de Identificaciones. The main office is in central Asunción, with additional locations in San Lorenzo and Mariano Roque Alonso.

Office Hours:

  • Main office (Asunción): Monday-Friday 6:00 AM - 9:00 PM (new requests until 9 PM, pickup until 6 PM), Saturday 6:00 AM - 6:00 PM (pickup only)
  • San Lorenzo: Monday-Friday 6:00 AM - 6:00 PM, Saturday 6:00 AM - 11:00 AM
  • Mariano Roque Alonso: Monday-Friday 7:00 AM - 3:00 PM, Saturday 7:00 AM - 11:00 AM

Expect to spend several hours in the office. The process includes:

  1. Document verification
  2. Biometric data collection (fingerprints)
  3. Updated photograph
  4. Form completion
  5. Payment (Gs. 8,500)
  6. Issuance of pickup password/claim ticket

The payment is accepted in cash or card, depending on the location's facilities. Keep the pickup password safe.

[Fee information: Identificaciones Paraguay]

Processing Queue Note

The department does not process applications chronologically. Batches may be delayed by unrelated complex cases. Processing times for foreign residents typically range from 20-30 business days. [Source: Identificaciones Paraguay]

Processing Times and What to Expect

Citizens typically wait 15-20 business days. Your foreign resident application takes 20-30 business days due to additional verification requirements. This timeframe can vary based on:

There is no expedited service available for cédula replacements. All applications follow the same processing queue.

When you submit your application, you will receive a password or claim ticket. This document is required for pickup. If you lose this password, you must file another police report before the department will release your replacement cédula.

The replacement maintains your original cédula's validity period. It does not extend the 10-year expiration date from your first issuance.

Emergency Scenarios

Lost While Traveling Abroad

If you lose your cédula outside Paraguay, file a police report in the country where the loss occurred. When you return to Paraguay, bring the foreign police report along with any required consular verification. The replacement process is otherwise the same.

Damaged Card

Damaged cards (peeling laminate, broken chip, unreadable text) are treated identically to lost cards. You need a police report describing the damage and must follow the full replacement process.

Lost Pickup Password

This is a common mistake. If you lose the password/claim ticket issued when you submitted your application, you must file a new police report specifically for the lost password before the department will release your cédula.

Card Expired Before Loss

If your cédula was already expired when lost or stolen, you follow the renewal process, not the replacement process. The requirements differ-renewal requires your expired cédula, while replacement requires a police report.

Banking and Employment Notifications

When you receive your replacement cédula, update your records:

Banks

Submit a copy of your new cédula to maintain account access. Banks may freeze accounts without current identification. This affects your ability to transfer funds, make payments, and access credit.

Employers

Provide updated identification for payroll processing. Paraguayan law requires current cédula copies for employment verification.

Government Agencies

Update your RUC tax record, driver's license, and any other government-linked services with your new cédula number if it changed.

Note: Your cédula number typically remains the same for replacements. It only changes if there was a data correction or if your residency category changed.

What to Do While Waiting

The 2-3 week processing period creates practical challenges. Without a valid cédula:

Common Mistakes That Delay Your Replacement

Mistake Consequence
Not filing police report first Application rejected at first window
Going to wrong office location Not all locations handle foreigner cédulas
Missing foreigner documents Application delayed until INTERPOL check completes
Losing pickup password Requires new police report, additional delays
Arriving late in the day Queue may close before you reach the window
Assuming same-day pickup Processing always takes weeks

Most Common Issue

The most common issue is incomplete documentation. Foreign residents must present all Resolution 215/2020 requirements. Missing even one document causes rejection or significant delays.

Why Professional Support Helps

Cédula replacement for foreign residents involves:

Errors at any stage cause delays or rejections. Professional guidance helps ensure your application is complete before submission, avoiding the need to return and re-queue.

Our Premium Package and Investor Package clients receive ongoing support for document replacement situations, including verification that all foreigner-specific requirements are met and assistance with the multiple office visits involved.

Compare Replacement Scenarios

Scenario Police Report Additional Requirements Processing Time
Lost card Required Resolution 215/2020 documents 20-30 business days
Stolen card Required Resolution 215/2020 documents 20-30 business days
Damaged card Required Resolution 215/2020 documents 20-30 business days
Expired card Not required Expired cédula + Resolution documents 15-30 business days
Lost abroad Required (foreign police) Consular verification + Resolution documents 20-30 business days

Related Information

For more on understanding your Paraguay cédula and its role in daily life, see our complete guide. Information on maintaining your Paraguay residency covers ongoing requirements for foreign residents, including document renewals and replacements.

FAQ: Cédula Replacement

How much does it cost to replace a lost cédula?

The replacement fee is Gs. 8,500. This fee is payable at the Departamento de Identificaciones when you submit your application. The fee is the same for lost, stolen, or damaged cards.

Can someone else pick up my replacement cédula?

Generally, no. Only the document holder may collect the replacement cédula. The only exception is for minors-the mother or an adult sister may pick up a minor's cédula. The pickup requires the password/claim ticket and identification.

What if I lose the pickup password?

If you lose the password or claim ticket issued during application, you must file a new police report specifically for the lost password. The Departamento de Identificaciones will not release your cédula without this report. This causes additional delays.

Can I expedite the replacement process?

No expedited service is available for cédula duplicates. All applications follow the standard processing queue. For foreign residents, processing typically takes 20-30 business days. Professional assistance can help ensure your application is complete to avoid delays, but cannot bypass government processing timelines.

Do I need a police report for a damaged card?

Yes. Damaged cards are treated the same as lost or stolen cards. You need a police report describing the damage before requesting a replacement at the Departamento de Identificaciones.

How long is the replacement cédula valid?

Your replacement cédula maintains the same validity period as your original. If your original was issued in 2020 and expires in 2030, your replacement will also expire in 2030. Replacements do not extend the expiration date.

What if I lose my cédula while traveling abroad?

File a police report in the country where the loss occurred. When you return to Paraguay, bring the foreign police report. Depending on the country, consular verification may be required. The replacement process in Paraguay is otherwise the same.

Does my cédula number change with replacement?

Typically, no. Your cédula number remains the same for straightforward replacements. The number only changes if there was a data correction (name change, date of birth fix) or if your immigration category changed.

Last updated: April 2026

Sources: Departamento de Identificaciones de la Policía Nacional, Resolution 215/2020, Migraciones.gov.py

This guide provides information for educational purposes. Requirements may change. Always verify current requirements with official government offices.

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