Quick Answer
Lost your cédula de identidad? File a police report (denuncia policial), then visit the Departamento de Identificaciones with your foreigner documentation. Cost: Gs. 8,500. Processing: 20-30 business days for foreign residents. Only you can pick up your replacement.
This guide covers the complete replacement process for foreign residents in Paraguay, including specific requirements under Resolution 215/2020.
Why Fast Replacement Matters
Your cédula is not just identification. Without it, you cannot open bank accounts, receive salary payments, conduct regional travel, rent apartments, or sign phone contracts. For foreign residents, your cédula is linked to your tax residency status, banking access, and employment verification.
In 2026, daily life without a valid cédula creates practical problems: employers cannot process payroll, banks may freeze accounts, and routine transactions become impossible. The replacement process involves multiple government offices and specific foreigner documentation requirements.
Step 1: File the Police Report for Your Lost Cédula
A police report (denuncia policial) is mandatory for any cédula replacement. The report must specify whether the document was lost, stolen, or damaged. [Source: Departamento de Identificaciones]
You can file at any comisaría (police station) in Paraguay. The report must clearly state it is for the loss, theft, or damage of your cédula de identidad. If you are abroad when the loss occurs, file with local police authorities and obtain any required consular verification.
Bring the original police report to the Departamento de Identificaciones. Photocopies are not accepted. This is the first document they will request.
Foreigner Requirements: Resolution 215/2020
Foreign residents face additional requirements not applicable to Paraguayan citizens. Resolution 215/2020 from the Departamento de Identificaciones establishes the specific documentation for foreigners renewing or replacing cédulas.
For loss, theft, or damage cases, foreign residents must present:
- Original police report
- Copy of permanent admission carnet (Carnet de Admisión Permanente) from Migraciones, authenticated by notary
- Certificate of residence (Certificado de Radicación Permanente)
- INTERPOL background check (Informe de Antecedentes INTERPOL)
- Life and residence certificate from local police
- Foreigner antecedentes certificate (Certificado de Antecedentes para Extranjeros)
[Requirements per Resolution 215/2020, Departamento de Identificaciones]
These additional requirements exist because foreign cédulas are linked to your immigration status. The department must verify your residency before issuing a replacement.
This verification adds processing time compared to citizen replacements.
Step 2: Departamento de Identificaciones
With your police report and foreigner documentation complete, visit the Departamento de Identificaciones. The main office is in central Asunción, with additional locations in San Lorenzo and Mariano Roque Alonso.
Office Hours:
- Main office (Asunción): Monday-Friday 6:00 AM - 9:00 PM (new requests until 9 PM, pickup until 6 PM), Saturday 6:00 AM - 6:00 PM (pickup only)
- San Lorenzo: Monday-Friday 6:00 AM - 6:00 PM, Saturday 6:00 AM - 11:00 AM
- Mariano Roque Alonso: Monday-Friday 7:00 AM - 3:00 PM, Saturday 7:00 AM - 11:00 AM
Expect to spend several hours in the office. The process includes:
- Document verification
- Biometric data collection (fingerprints)
- Updated photograph
- Form completion
- Payment (Gs. 8,500)
- Issuance of pickup password/claim ticket
The payment is accepted in cash or card, depending on the location's facilities. Keep the pickup password safe.
[Fee information: Identificaciones Paraguay]
Processing Queue Note
Processing Times and What to Expect
Citizens typically wait 15-20 business days. Your foreign resident application takes 20-30 business days due to additional verification requirements. This timeframe can vary based on:
- INTERPOL background check processing
- Verification of foreign residency status
- Document authentication verification
- System workload and batch processing
There is no expedited service available for cédula replacements. All applications follow the same processing queue.
When you submit your application, you will receive a password or claim ticket. This document is required for pickup. If you lose this password, you must file another police report before the department will release your replacement cédula.
The replacement maintains your original cédula's validity period. It does not extend the 10-year expiration date from your first issuance.
Emergency Scenarios
Lost While Traveling Abroad
If you lose your cédula outside Paraguay, file a police report in the country where the loss occurred. When you return to Paraguay, bring the foreign police report along with any required consular verification. The replacement process is otherwise the same.
Damaged Card
Damaged cards (peeling laminate, broken chip, unreadable text) are treated identically to lost cards. You need a police report describing the damage and must follow the full replacement process.
Lost Pickup Password
This is a common mistake. If you lose the password/claim ticket issued when you submitted your application, you must file a new police report specifically for the lost password before the department will release your cédula.
Card Expired Before Loss
If your cédula was already expired when lost or stolen, you follow the renewal process, not the replacement process. The requirements differ-renewal requires your expired cédula, while replacement requires a police report.
Banking and Employment Notifications
When you receive your replacement cédula, update your records:
Banks
Submit a copy of your new cédula to maintain account access. Banks may freeze accounts without current identification. This affects your ability to transfer funds, make payments, and access credit.
Employers
Provide updated identification for payroll processing. Paraguayan law requires current cédula copies for employment verification.
Government Agencies
Update your RUC tax record, driver's license, and any other government-linked services with your new cédula number if it changed.
Note: Your cédula number typically remains the same for replacements. It only changes if there was a data correction or if your residency category changed.
What to Do While Waiting
The 2-3 week processing period creates practical challenges. Without a valid cédula:
- Banking: Notify your bank immediately. They may place temporary restrictions on your account. Some banks accept your passport with a police report as temporary identification.
- Employment: Provide your employer with a copy of the police report and your pickup password receipt as proof that replacement is in process.
- Travel: If you must travel during this period, carry your passport. Your passport serves as identification for air travel, but entry requirements vary by destination country.
- Routine transactions: Some transactions may be impossible without a cédula. Plan accordingly for critical payments and document signings.
Common Mistakes That Delay Your Replacement
| Mistake | Consequence |
|---|---|
| Not filing police report first | Application rejected at first window |
| Going to wrong office location | Not all locations handle foreigner cédulas |
| Missing foreigner documents | Application delayed until INTERPOL check completes |
| Losing pickup password | Requires new police report, additional delays |
| Arriving late in the day | Queue may close before you reach the window |
| Assuming same-day pickup | Processing always takes weeks |
Most Common Issue
Why Professional Support Helps
Cédula replacement for foreign residents involves:
- Multiple government offices: Police station for report, INTERPOL for background check, Migraciones for residency verification, Identificaciones for replacement
- Foreigner-specific requirements: Resolution 215/2020 documentation not required for citizens
- Authentication requirements: Documents must be properly notarized and legalized
- Processing dependencies: INTERPOL clearance must complete before identification department proceeds
Errors at any stage cause delays or rejections. Professional guidance helps ensure your application is complete before submission, avoiding the need to return and re-queue.
Our Premium Package and Investor Package clients receive ongoing support for document replacement situations, including verification that all foreigner-specific requirements are met and assistance with the multiple office visits involved.
Compare Replacement Scenarios
| Scenario | Police Report | Additional Requirements | Processing Time |
|---|---|---|---|
| Lost card | Required | Resolution 215/2020 documents | 20-30 business days |
| Stolen card | Required | Resolution 215/2020 documents | 20-30 business days |
| Damaged card | Required | Resolution 215/2020 documents | 20-30 business days |
| Expired card | Not required | Expired cédula + Resolution documents | 15-30 business days |
| Lost abroad | Required (foreign police) | Consular verification + Resolution documents | 20-30 business days |
Related Information
For more on understanding your Paraguay cédula and its role in daily life, see our complete guide. Information on maintaining your Paraguay residency covers ongoing requirements for foreign residents, including document renewals and replacements.
FAQ: Cédula Replacement
How much does it cost to replace a lost cédula?
The replacement fee is Gs. 8,500. This fee is payable at the Departamento de Identificaciones when you submit your application. The fee is the same for lost, stolen, or damaged cards.
Can someone else pick up my replacement cédula?
Generally, no. Only the document holder may collect the replacement cédula. The only exception is for minors-the mother or an adult sister may pick up a minor's cédula. The pickup requires the password/claim ticket and identification.
What if I lose the pickup password?
If you lose the password or claim ticket issued during application, you must file a new police report specifically for the lost password. The Departamento de Identificaciones will not release your cédula without this report. This causes additional delays.
Can I expedite the replacement process?
No expedited service is available for cédula duplicates. All applications follow the standard processing queue. For foreign residents, processing typically takes 20-30 business days. Professional assistance can help ensure your application is complete to avoid delays, but cannot bypass government processing timelines.
Do I need a police report for a damaged card?
Yes. Damaged cards are treated the same as lost or stolen cards. You need a police report describing the damage before requesting a replacement at the Departamento de Identificaciones.
How long is the replacement cédula valid?
Your replacement cédula maintains the same validity period as your original. If your original was issued in 2020 and expires in 2030, your replacement will also expire in 2030. Replacements do not extend the expiration date.
What if I lose my cédula while traveling abroad?
File a police report in the country where the loss occurred. When you return to Paraguay, bring the foreign police report. Depending on the country, consular verification may be required. The replacement process in Paraguay is otherwise the same.
Does my cédula number change with replacement?
Typically, no. Your cédula number remains the same for straightforward replacements. The number only changes if there was a data correction (name change, date of birth fix) or if your immigration category changed.
Sources: Departamento de Identificaciones de la Policía Nacional, Resolution 215/2020, Migraciones.gov.py
This guide provides information for educational purposes. Requirements may change. Always verify current requirements with official government offices.
Related Pages
Understanding Your Paraguay Cédula
Complete guide to the Paraguay identity card and its role in daily life.
Read MoreMaintaining Your Paraguay Residency
Ongoing requirements for foreign residents, including document renewals.
Read MoreTerritorial Tax Explained
How your cédula links to your tax residency status in Paraguay.
Read MoreBanking in Paraguay
How your cédula is required for banking access and financial services.
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